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What To Do If Your Window Won't Stay Up

Fran Beaulieu

December 9, 2022

Do you have a window or multiple windows that won’t stay up on their own when you open them? This is a common problem with windows and it needs to be addressed as soon as possible. You might think it’s just an annoyance, but it can actually be dangerous if you have kids or pets. Or it could fall harshly and shatter on impact. The good news is you won’t always need a window replacement and installation since the problem can be fixed. Working with a quality contractor can ensure the correct problem is identified and addressed so it’s no longer an issue. Here’s what you need to know about windows that keep falling.

Understand Why Windows Don’t Stay Up

The most common reason why windows don’t stay up is because of detached balances. And sometimes the balances might be attached, but aren’t working properly for various reasons. In either situation, replacing the balances is the simple solution a quality contractor can fix for you. Don’t delay in reaching out to a contractor so you can enjoy your open windows without risking them falling and breaking or injuring someone.

Balances Could Be Tensioned Incorrectly Or Disconnected

When it comes to window balances, there are a few different kinds to understand, including:

  • Constant force balances
  • Block and tackle balances
  • Spiral balances

What makes these unique is they have different mechanisms to help the window sash stay open and to close easily. A common problem occurs when the balances were not tensioned properly or if they have become disconnected at some point.

Specifically for spiral balances, tension is a common problem a quality contractor addresses. When there’s not enough tension, the sash can easily fall. And when there’s too much tension, it’s difficult to open the window.

Block and tackle balances use pulleys and cords to function properly. And when they break or become damaged, the balances disconnect and the window won’t work properly. And when constant force balances become problematic, the culprit is typically a faulty connection or spring. All of these issues can typically be remedied by reaching out to a quality contractor to identify and solve the problem.

Window Shoes Can Become Dislodged

Constant force balances today have various moving parts. One of those parts is the window shoes, which help hold the window open by connecting the sash to the balance mechanism. What commonly happens is the shoes are dislodged and cause faulty windows. Your quality contractor will simply need to remove the sash and find the shoes. Window shoes are small plastic or metal blocks that connect to the sash and balance. The solution for dislodged window shoes is usually to reposition them with a screwdriver and test the window until it stays up properly.

Inspect The Pivot Bar For Damage

If your quality contractor doesn’t identify a problem with the balance shoes, then the last thing to check is the pivot bar. They will look under the sash and inspect it for damage like twisting, snapping, or other malfunctions. Most of the time an issue with the pivot bar means it’s broken and needs to be replaced. The window manufacturer should be able to provide a replacement pivot bar so you can address the issue.

When Are Window Replacements Needed?

Most of the time you can avoid window replacement and installation if the only problem is your windows won’t stay up. When you work with the right contractor, they will know exactly what to look for and how to make the proper adjustments or install the correct replacement parts. However, if you have old windows that are constantly giving you problems, then it might be time to replace the windows. Not only will you avoid the headache of dealing with issues, but upgrading your windows can offer cost-saving benefits on your energy bills as well.

Work With A Quality Contractor You Can Trust

Finding the best contractor to work with is the first step in ensuring your window problem is solved once and for all. When you work with a family owned home improvement business, you can have more confidence in the quality of work and recommended services. The best contractors will evaluate your window problem and provide you with all options now, while also helping you consider the future. If they determine the windows will create fewer problems in the future by replacing them now, then they will recommend it. Transparency is critical when finding a quality contractor, so be sure to prioritize it during your search.

Beaulieu Home Improvement is a family owned home improvement business that has helped homeowners like you for more than 55 years. Our goal is to improve your home in the most cost-effective manner and we always consider your budget when making recommendations. Whether you simply need a pivot bar replacement or if you want to replace all of the windows in your home, we are here to help. Our knowledgeable team will help you weigh the short-term cost with the long-term benefits of any home improvement project you have in mind.

If you are having window problems at your home, reach out to our team as soon as possible. When you contact us, we will provide you with a free quote and fix your window problem as soon as possible. We want to ensure you are as comfortable as possible and know exactly what the project entails. We look forward to hearing from you!



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